As an Airport Sales Officer you will provide service excellence to flyadeal customers, handling all airport sales opportunities and customer queries and complaints, optimising Customer satisfaction and flyadeal revenues.
· - Handle and process all enquiries to the airport sales desk, including all ancillary services provided by flyadeal.
· - Offer assistance to airport ground service and Customer Engagement Center / social media colleagues during any flight disruption.
· - Respond to all customer enquiries, following an approved sales approach
· - Maintain a detailed record of all Sales payments (both cash and card payments)
· - Have a thorough knowledge of all flyadeal products, services and systems, providing accurate information and updates at all times
· - Customer Service basic knowledge.
· - High School degree as minimum.
· - Fresh graduate or experience within a customer/sales environment
· - PC literate
مبيعات المشاركة, مبيعات الاحتفاظ, Cross Selling, End to End Sales