As an Airport Sales Officer you will provide service excellence to flyadeal customers, handling all airport sales opportunities and customer queries and complaints, optimising Customer satisfaction and flyadeal revenues.
· Handle and process all enquiries to the airport sales desk, including all ancillary services provided by flyadeal.
· Offer assistance to airport ground service and Customer Engagement Center / social media colleagues during any flight disruption.
· Respond to all customer enquiries, following an approved sales approach
· Maintain a detailed record of all Sales payments (both cash and card payments)
· Customer Service basic knowledge.
· High School degree as minimum.
· Fresh graduate or experience within a customer/sales environment
· PC literate
Cross Selling, Direct Sales, Selling Skills, End to End Sales