Airport brand ambassador

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تفاصيل عن الوظيفة
المجال المهني
المجال الوظيفي:
خدمة العملاء ودعمهم
مجموع المناصب:
نوع الوظيفة:
دوام كامل/دائم ( مناوبة‎ )
مكان العمل:
الرياض, جدة, المملكة العربية السعودية
غير مهم
المستوى الوظيفي:
التعليم :
رخصة العمل:
المملكة العربية السعودية
تاريخ النشر:
١٩ سبتمبر ٢٠١٧
المهارات المطلوبة
Responsible for facilitating processing of passengers and their baggage in the terminal and promoting flyadeal brand across the spectrum. Your day-to-day duties may include:
• Dealing with passenger enquiries about flight departures and arrivals
• Guiding passengers to Check-in, Departure, Seating, etc.
• Informing passengers about luggage restrictions
• Weighing hand baggage and collecting any excess weight charges
• Taking care of people with special needs
• Calming and reassuring nervous passengers
• Dealing with missing / damaged luggage issues You will need:
• excellent customer service skills
• strong written and spoken communication skills
• a polite and professional approach
• the ability to solve problems
• the ability to deal tactfully with upset or angry passengers
• Basic computer skills You should:
• Have passed tertiary education level.
• Be fluent in spoken and written Arabic and English.
• Have good computer skills
• Be able to work in shifts
• Knowledge of airport/airline functions would be added advantage.