As an Airport Sales Officer you will provide service excellence to flyadeal customers, handling all airport sales opportunities and customer queries and complaints, optimising Customer satisfaction and flyadeal revenues.

Responsibilities:

· Handle and process all enquiries to the airport sales desk, including all ancillary services provided by flyadeal.

· Offer assistance to airport ground service and Customer Engagement Center / social media colleagues during any flight disruption.

· Respond to all customer enquiries, following an approved sales approach

· Maintain a detailed record of all Sales payments (both cash and card payments)

• Have a thorough knowledge of all flyadeal products, services and systems, providing accurate information and updates at all times

Qualifications:

· Customer Service basic knowledge.

· High School degree as minimum.

· Fresh graduate or experience within a customer/sales environment

· PC literate

Selling Skills, Direct Sales, Cross Selling, End to End Sales