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Client Services & Customer Support
Full Time/Permanent ( Rotating )
Jeddah, Saudi Arabia
22 - 29 Years
High School and above
Fresh(or experience within a customer/sales environment)
Jul 31, 2019
Jun 25, 2019
Answer all calls in a professional manner, following the approved script to deliver an exceptional Customer Experience to flyadeal Customers and to achieve individual revenue and quality targets
Maintain a thorough knowledge of all flyadeal products, services and systems, providing accurate information and updates at all times.
Promote and sell relevant additional products to enhance the Customer’s journey.
Ensure all data entered into flyadeal systems is accurate and within established guidelines.
Participate in all team efforts and projects, communicating feedback to escalating recurring issues identified during day-to-day calls.
Deal professionally with Customer issues, taking all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of Team Leaders.
• Customer Service
• Ability to understand and interpret Customer needs,
• Basic of Microsoft Office and ability to learn and use new software applications
• Problem solving
• Excellent Command of Arabic
• Good English.
Dear Job Seeker,
Please note that Recruitment Policy in CITC is based on its Recruitments for Talent that full fills specific Job Requirements.
We look for hiring those who possess the abilities and qualification required by the Job.
Therefore, the Recruitment will not be based on the order of Application rather on Vacant Position and their requirements.
I acknowledge that all the enter information is valid, and I am responsible for its validity. And CITC has the rights to use it in evaluation of my application. CITC also can reject my application if it is repeated or contains in valid information.