Airport brand ambassador

This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Job Detail
Industry:
Aviation
Category:
Client Services & Customer Support
Total Position:
14
Job Type:
Full Time/Permanent ( Rotating‎ )
Department:
Commercial
Job Location:
Riyadh, Jeddah, Saudi Arabia
Gender:
No Preference
Nationality:
Saudi
Career Level:
Entry Level
Education:
Diploma
Work Permit:
Saudi Arabia
Posted On:
Sep 19, 2017
Job Description
Responsible for facilitating processing of passengers and their baggage in the terminal and promoting flyadeal brand across the spectrum. Your day-to-day duties may include:
• Dealing with passenger enquiries about flight departures and arrivals
• Guiding passengers to Check-in, Departure, Seating, etc.
• Informing passengers about luggage restrictions
• Weighing hand baggage and collecting any excess weight charges
• Taking care of people with special needs
• Calming and reassuring nervous passengers
• Dealing with missing / damaged luggage issues You will need:
• excellent customer service skills
• strong written and spoken communication skills
• a polite and professional approach
• the ability to solve problems
• the ability to deal tactfully with upset or angry passengers
• Basic computer skills You should:
• Have passed tertiary education level.
• Be fluent in spoken and written Arabic and English.
• Have good computer skills
• Be able to work in shifts
• Knowledge of airport/airline functions would be added advantage.