Manager Business Intelligence

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Job Detail
Industry
Aviation
Functional Area:
Commercial
Total Position:
1
Job Type:
Full Time/Permanent ( First Shift (Day)‎ )
Department:
Commercial
Job Location:
Jeddah, Saudi Arabia
Gender:
No Preference
Degree Title:
Bachelor's degree or equivalent.University degree in computer science, science, mathematics operational research or a relevant discipline.
Career Level:
Experienced Professional
Education:
Bachelors
Minimum Experience:
5 Years(Experience in SQL Server Management and Business Intelligence software • Understanding of big data and CRM with specific emphasis on the practical application within the airline industry.)
Work Permit:
Saudi Arabia
Apply By :
May 16, 2019
Posted On:
Apr 16, 2019
Job Description

  • Design, build and maintain Commercial databases
  • Provide high quality and accurate reporting to key areas of the business, including the CEO
  • Lead and direct the technology strategy for business intelligence and ensure successful implementation of new technologies
  • Provide regular customer segmentation analysis to identify customer trends and market opportunities
  • Develop and maintain accurate and scalable business and reporting technology to ensure the Commercial and Finance departments have accurate and up to date data at all times
  • Assist Marketing in segmented campaign management
  • Assist the Customer Experience department in maintaining current and effective customer value algorithms and pro-active communication to ensure maximise customer retention
  • Develop strong and lasting working relationships with all airline departments to ensure the smooth operation of the business
  • Regularly monitor and evaluate objectives with the team to ensure that they are met
  • Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
  • Communicate effectively with all members of the department in line with the company’s culture guidelines
  • Take a proactive role in sharing information from own work in order to contribute to a better overall revenue strategy
  • Foster a strong working relationship with all members of the Commercial team and the greater flyadeal team.
  • Manage relationships with software providers to ensure all Commercial’s analytical requirements are met
  • Assist all departments in understanding who the customer is in order to maximise revenue opportunities
  • Give more insights into our competitors, their current performance, and future strategies which will add robustness to our analysis of new route scenarios and modelling alternative network options.
  • Enable him to work on cross-departmental projects on demand.

Job related Skills:

· Good presentation skills and ability and confidence to present to senior management level

· Good presentation skills and ability and confidence to present to CEO level

· Strong technology focus

· Strong management and leadership skills.