As Airport Sales Officer, you will provide service excellence to flyadeal customers, handle all airport sales opportunities and customer queries and complaints, and optimize customer satisfaction and flyadeal revenues.
- Handle and process all inquiries to the airport sales desk, including all ancillary services provided by flyadeal.
- Offer assistance to airport ground service and Customer Engagement Center / social media colleagues during any flight disruption.
- Respond to all customer inquiries, following an approved sales approach
- Maintain a detailed record of all Sales payments (both cash and card payments)
- Have a thorough knowledge of all flyadeal products, services, and systems, providing accurate information and updates at all times
- Customer Service basic knowledge.
- High School degree as a minimum.
- Fresh graduate or experience within a customer/sales environment
- PC literate
- Good English Language