• Ensure delivery of flyadeal standers on-board by processing and taking action against quality assurance reports
• turned in by QA team.
• Investigate and process all customer complaints relating to cabin crew.
• Investigate and mediate crew conflict issues that arise on-board.
• Processing sick leave as per flyadeal sick policy.
• Support welfare at compound through supporting and enforcing compound guidelines.
• Review/ action Cabin crew reports.
• Direct point of contact for Cabin crew members in assigned base / area.
• Regularly engage / interact with flyadeal teams in general including uniform vendor.

Microsoft Excel