Airport sales officer - Dammam Airport

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تفاصيل عن الوظيفة
المجال المهني
الطيران
المجال الوظيفي:
المبيعات وتطوير الأعمال
مجموع المناصب:
7
نوع الوظيفة:
دوام كامل ( مناوبة‎ )
القسم:
Commercial
مكان العمل:
الدمام, المملكة العربية السعودية
الجنس:
غير مهم
الجنسية:
سعودي
المستوى الوظيفي:
موظف مهني
التعليم :
High School
الحد الأدنى من الخبرة:
سنتان
رخصة العمل:
المملكة العربية السعودية
آخر تاريخ للتقديم :
١٤ يونيو ٢٠٢٢
تاريخ النشر:
١٤ مارس ٢٠٢٢
المهارات المطلوبة
Key Activities:
  • Face to face sales and enquiries from Customers at the airport, following SOPs to deliver an exceptional Customer Experience and to achieve individual revenue and quality targets
  • Maintain a thorough knowledge of all flyadeal products, services and systems, providing accurate information and updates at all times.
  • Promote and sell relevant additional products to enhance the Customer’s journey.
  • Ensure all data entered into flyadeal systems is accurate and within established guidelines.
  • Participate in all team efforts and projects, communicating feedback to escalating recurring issues identified during each shift
  • Deal professionally with Customer issues, taking all possible actions to resolve the issue to their fullest satisfaction, escalating to CEC Management as required.

  • Work with CEC team and airport colleagues to minimize disruption to Customers during flight delays and cancellations, including re-booking of flights, arranging bookings with other airlines and refund / compensation processing.

  • Support out-stations with first level queries re bookings, Navitaire, GoNow and any other related issues