• Handle the refund and compensation tickets
• Handle all GACA cases
• Handle all requests for total volume report for accepted cases
• Created approval documentation

• Action Credit card cases with the correct amount after approval
• Handle all the refund bookings of internal and external functions

• Update the refunded cases in both systems
• Follow up the pending cases
• Update the IBAN and compensation cases with the ledger sheet

• Provide support in other revenue protection areas when required.
• Support management requirements
• Provide support in other revenue protection areas when required.

Requirements:

- Saudi

- Not registered in GOSI in the last 6 months.

- Bachelor’s degree in Industrial Engineer.

Applicants must be eligible for Tamheer program provided by TAQAT.

Human Resource Planning, Troubleshooting Skills, Microsoft Excel, Customer Handling, Commercial Finance Knowledge, Report Writing Skills, Revenue Recognition