Supply Chain & Warranties Coordinator

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Job Detail
Functional Area:
Supply Chain Management
Total Position:
Job Type:
Full Time/Permanent ( First Shift (Day)‎ )
Job Location:
Jeddah, Saudi Arabia
No Preference
Degree Title:
Diploma/BSc in Engineering, Supply chain, or Business Administration
Career Level:
Entry Level
Minimum Experience:
2 Years(2-3 years' experience in the related field.)
Work Permit:
Saudi Arabia
Apply By :
Dec 31, 2020
Posted On:
Dec 9, 2020
Job Description

Role Purpose:

Responsible for creating and following up on flyadeal warranty claims raised against failed parts within warranty coverage period. Responsible for the contract between flyadeal and logistics provider(s).


  • Involves in material scheduling, planning, negotiating, purchasing, and expediting.
  • Assists the supply chain and purchasing teams to reduce supplier lead times and material costs.
  • Makes sure that purchasing and inventory requests are completed in a timely manner.
  • Reads and understands warranty annexes within standard and customized service contracts.
  • Reviews the history of part movement and analyse the need for warranty claiming.
  • Ensures that all warrant paperwork and documentation are completed and maintained in an orderly fashion.
  • Handles all warranty requests in compliance with both company standards and legal requirements.
  • Creates and handles the shipment of defective parts and arranges for the delivery of replacements or receipt of credit.
  • Keeps an accounting of daily work transactions.
  • Communicates with outside suppliers and customers.
  • Works directly with buyers and upper management, as well as customer service, inventory control, finance, and production staff.
  • Communicates frequently with vendors and manufacturers to ensure claims are completed in a timely, efficient manner.
  • Adapts supply chain to deal with changes in the market and suppliers.
  • Works with supply chain agents to develop efficient supply chain strategies and manage company inventory.
  • Develops warranty claim procedures to raise the efficiency and potential for warranty claim acceptance.



  • Diploma/BSc in Engineering, Supply chain, or Business Administration


  • 2-3 years' experience in the related field.

Job related Skills

  • Excellent written and oral communication skills, organizational skills, and multitasking skills are required as well as negotiation and expediting skills.