Assist the IT Service Management team to do the following:
Provide 1st and 2nd level support.
Perform planned activities in conjunction with the relevant business function to deliver therequired computer equipment.
Deliver the on-going I.T. & Help Desk support services to the flyadeal community.
Perform planned activities to maintain a stable and robust, fit for purpose, central computer operations infrastructure for the company.
erform planned activities to deliver enhancements to the company’s computing infrastructure.
Where appropriate report on actual performance against service level agreements with external suppliers. Throughout the flyadeal IT user community. With external suppliers of IT related products and services
Install, configure, test, and maintain operating systems, application software, systems, and networking systems and IOS.
Perform regular preventive maintenance to data centre, networking devices and systems.
Proactively ensure the highest levels of systems and infrastructure availability.
Maintain security, backup, and redundancy strategies.
Understanding of the attributes of various types of computing equipment that are available and understanding their comparative capabilities and performance in relation to their cost.
QUALIFICATIONS/REQUIREMENTS
Thorough knowledge of WAN & LAN technologies.
Thorough knowledge of support techniques for information management systems.
Thorough knowledge of computer hardware & software.
Sound knowledge of business computing, the equipment required to deliver it, and the mechanisms for finding faults and taking remedial action.
Thorough knowledge on Microsoft office 365 and Servers.
Education
Bachelor’s degree in Computer Science
Advanced IT related qualification
Certifications
CompTIA A+ , and CCNA
Experience
At least three years’ experience
Experience of maintaining computer operations and I.T. support in a multi-site environment in a company similar in size to flyadeal.
Understanding of the attributes of various types of computing equipment that are available and understanding their comparative capabilities and performance in relation to their cost.
Dear Applicant , Please note that applying is limited for two active positions only. Do you want to continue ?
Disclaimer
Dear Job Seeker,
Please note that Recruitment Policy in CITC is based on its Recruitments for Talent that full fills specific Job Requirements.
We look for hiring those who possess the abilities and qualification required by the Job.
Therefore, the Recruitment will not be based on the order of Application rather on Vacant Position and their requirements.
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