Airport Duty Manager - Dammam

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Job Detail
Functional Area:
Total Position:
Job Type:
Full Time/Permanent ( Rotating‎ )
Ground Operations
Job Location:
Dammam, Saudi Arabia
25 - 45 Years
Career Level:
Experienced Professional
Minimum Experience:
3 Years(3-5 years airport management)
Work Permit:
Saudi Arabia
Apply By :
Apr 1, 2023
Posted On:
Jan 1, 2023
Job Description
  • Ensure that the Ground Handling Agent and other service providers are fully briefed on FAD requirements towards achieving smooth, timely and efficient service handling.
  • Deploy resources to best advantage to satisfy passenger and operational requirements arising during each duty period.
  • Deal with delays, disruptions, excess baggage or denied boarding through implementation of the processes and guidelines provided in the Ground Services Manual.
  • Assist in various administrative functions including rostering of staff, completion of performance appraisals and reordering of stationery.
  • Nurture good interpersonal skills, with the capability to interact effectively at various levels and across diverse cultures.
  • Be an effective team member.
  • Perform other duties as directed by Station Manager to meet the needs of the operation.
  • Continuously monitor and review service delivery standards contracted with service providers.
  • Communicate timely with Station Manager and Manager Airport Operations on matters affecting operations and requiring attention or intervention.
  • Provide support, encouragement, and feedback to agents as they learn assignments and posts.

Required Skills

• Possess a sound knowledge of ground handling functions, IATA and ICAO recommended practices and GACA regulatory requirements.
• Tertiary
• IATA or Airline certifications on airport handling
• 3-5 years airport management
• Experience in ticketing, passenger handling, ramp & baggage handling and load control functions.
• Ability to take direction from superiors and act as a team player
• Effective oral and written communication skills and exercise good judgment and decision making where necessary.
• Proven ability to work under pressure to defined tight timelines.
• Good analytical and decision making skills.
• Creative and innovative thinker in relation to problem solving.